Travel trade

Become our partner

Our continued success (over 85 years now) is based primarily on close collaboration with our partners. YHA accommodation and experiences are sold by hundreds of key partners throughout the world ensuring clients stay with an established and well respected association.

When we say we place our customers at the heart of our operations, it’s not waffle. At YHA all our efforts are geared towards our charitable objective . We promise to keep things simple, honest and human and to listen to your feedback in order to improve. We’re always on the lookout for new connections, especially with companies and brands who share our values.

Partner up with YHA to access any of our amazing hostels and see your conversion/retention rates soar. Add into this our preferential partner rates and access to our Trade Toolkit enabling you to see our live availability and you’ve got the perfect partnership.

The benefits of working with us

We know we can’t work alone to do the work we do. We work with hundreds of wholesalers, tour operators, travel agents and specialist holiday organisations from around the globe to achieve our objectives, encouraging excellence throughout our partner programme. Around 10% of our services are delivered through our partners. This reflects the diverse nature of our business. Providing exceptional local knowledge and tailored experiences, our partners share our values, ethos and best practice and they work with us to deliver our ambitions.

Dealing with young people demands a culture of openness and transparency where risks can be identified and managed appropriately. By ensuring effective communication and performance monitoring, we’re consistently mitigating risk throughout our network ensuring we comply with and exceed all local and national regulations including a full safeguarding policy.

We have a rigorous selection process to determine the most appropriate organisations to help us support customers into the desired outcomes. Working with around 400 partners, we’ve created a flexible, dynamic and robust platform that we know is capable of meeting the changing needs of the market and you, our customer.

We also work closely with a variety of different voluntary organisations that work in the heart of our communities. All our specialist partners provide key local, national and regional assistance to our clients delivering resources and promoting YHA accommodation and services to guests that our own marketing does not reach.

As well as providing a seamless service to support our customers, collaborating with key partners is critical for us because it helps us to drive service excellence – giving industry leading innovation and exceptional benefits to you, our customer.

Want to do business?

If you would like to do business with us, please let us know by getting in touch with your Account Manager:

Andrew Aitchison

Tel: +44 (0) 1629 592574
Mob: +44 (0) 784 3344644

Alternatively you can fill out our travel trade contact form.